21.2. You must only list an item for sale if you are the absolute and unencumbered owner of that item or you otherwise have the right to sell that item. Emailed them twice with no response, Hello its like 10 days ago I ordered Nike air Jordan 4 retro fire red its my order confirm number c82T9vev-521877 so can u please check it, Please help me cancel order #aw3tvxy3-531956. Please ensure all original packaging and labelling are included in your packaging. These Terms also govern your relationship with us (and with other Registered Users) when you post an item for sale or make a purchase using KLEKT UK. 2769. References to we, our, us in these Terms is to KLEKT UK. Purchase Price means the total amount payable by the Buyer for the purchase of an item; 2.1.5. I just bought from this app and just got informed from DHL to pay tax. We do not accept business use on KLEKT UK. Full range of category-specific affiliate . SO THANKS A LOT YOU'VE SPOILT THAT HAVEN'T YOU!!! Today's top KLEKT offer is Get 10% Off With KLEKT Discount Code. We do not give any promise that KLEKT UK or the services it provides will be available for you to access at all times, will continue uninterrupted or error-free or will remain unchanged. We will send you an email to confirm this and provide you with a tracking code for the insured shipment. Policies are intended to be additional to these Terms and should not conflict with it. 9.6. Damn, this is a bit tough because its constantly changing. Everyones experience and input is valid, especially when it comes to authenticating some of the rarer sneakers we see. If any person expresses an interest in purchasing the item whilst it is listed on KLEKT UK, you should direct them to KLEKT UK and must not agree a private sale outside of our site. We will consider cancellation requests promptly and, provided we are satisfied you are entitled to cancel (in the circumstances as they exist at the time we consider your request), we will cancel your listing. I send 3 emails with no response what do I have to do? Business use includes where an individual is acting as a "trader" (a company or individual selling items in the course of trade, business, craft or profession). 5.10. Once an item has been purchased, it shall cease to be listed on KLEKT UK. I'm waiting since march for a payout. When purchasing an item, the Service Fee will be included in the price which is payable to us. You can try any of the methods below to contact KLEKT Sneakers & Streetwear. We will use our reasonable efforts to make KLEKT UK available for you to access over the internet and that KLEKT UK is reasonably free of technical errors which may impact on your ability to use KLEKT UK properly. Please respond as soon as possible. 20.2. This user agreement (Terms) applies whenever you access our Website www.klekt.com or our App (collectively referred to as KLEKT UK), whether or not you are logged in. I was told my payout would be in my account in 2-5 days and its been 11 days. Registered Users may list an item for sale and purchase an item. Its always interesting because we never know what were going to be authenticating until it arrives, meaning every day is different. If you wish to cancel a listing in any of the circumstances described in paragraph 14.2, you should contact us immediately as set out in paragraph 3.4, stating which listing you would like cancelled. If you are a Buyer and a Seller, all of the above terms will apply to you. You agree that the sale of the item is conditional upon the authentication process approving the item, as described in more detail in paragraph 11. I am also in a dispute with PayPal about this transaction. For more information on closing your account, see paragraph 21. 19.3. To claim your prize contact competition@klekt.com with your unique code and delivery address details. 7.2. Hello I ordered my shoes from klekt and they are still being verified and havent arrived please could my order be hurried I need the shoes early as I will be leaving soon thank you, Hi there I have ordered some Jordans of your website I have sent 3 to 5 emails to see where my shoes are I need this item as its a lot of money to loose 19.99 and if can see where it is my order number is We may update these Terms from time to time, as described at the top of these Terms. Earn up to 3% commission on sales generated for the KLEKT programme. Get the latest business insights from Dun & Bradstreet. By registering to use KLEKT UK, you confirm that you: 5.2.1. understand and accept these Terms; 5.2.3. are legally capable of entering into binding contracts; and. 5.1. Submit coupon codes; Wethrift.com 440 N Barranca Ave #1262 Covina, CA 91723, United States. If you do ask to close your account as described in paragraph 21.6, your account will be closed as soon as we receive your request and any listings you may have made will be cancelled. If we believe that you are listing an item or purchasing an item through KLEKT UK in the course of a trading business, we will be entitled to refuse your listing or purchase and immediately close your account. The Service Fee is non-refundable except in the circumstances described in paragraph 12.3. KLEKT @KLEKTofficial . The Seller agrees that each of the above remedies are reasonable and justified upon KLEKTs discovery of counterfeit items or fraudulent actions, even if those items or actions were not known by the Seller at the time to be counterfeit or fraudulent (e.g. 7.1. RECD EMAIL YESTERDAY SAYING THEY WERE WITH THE COURIER I SPOKE TO DPD AND THEY ARE DEFINITELY NOT WITH THE COURIER! The terms described in this paragraph 16 have been designed to protect KLEKT UK and its users and to ensure that KLEKT UK remains functional, accessible and secure for all users. They are almost 200 which is a lot of money so Id really like KIEKT to do the right thing and cancel the order. There has been fraud on my bank checking account for purchases made on this website using my debit card number. As sneakerheads themselves, our expert authenticators have years of experience within the community. Sign up for exclusive early sale access and tailored new arrivals. 2,204 Number of Organizations $3.3B Total Funding Amount 1,249 Number of Investors. 28. Something that people need to bear in mind too is that fake sneakers will come in batches. #RESELL #klekt #sneakersCiao FAM! If your breach of these Terms causes us to incur any liability to another user or a third party, you will reimburse us for any loss, damage, cost or expense we incur as a result (including legal fees). You can send an email to support@klekt.com, and they will be happy to help. 8.6. By creating an account, you are agreeing that we will commence providing the services to you (such as access to KLEKT UK, the right to buy and sell items, the authentication process and shipping services) immediately. If we believe that a Seller or Buyer attempts to interfere with the free and fair operation of the KLEKT online platform, or creates artificial, false or misleading information, or information Appearing to mislead with respect to pricing or demand for a product on the KLEKT online platform (all of the foregoing in KLEKTs sole discretion), then, without limiting any other rights of KLEKT, KLEKT reserves the right to do any or all of the following, in its sole discretion: 15.7.1. remove any or all of the users listings from the Services; 15.7.2. cancel any or all of the users orders pending through the Services; 15.7.3. withhold any payments due to the user; 15.7.4. place limits on a users buying and selling privileges; 15.7.5. notify law enforcement of the fraudulent activity; and. Structural details like the pattern of the stitching, the consistency of the glue, proportions of the panelling and outsole patterns play a vital role in determining whether or not a sneaker is real or fake. We reserve the right to determine how we feature your listing on KLEKT UK. ghsc8xvq-631046. 27.3. If we are unable to ascertain the value of that sale, we will assess the value on a reasonable basis for the purposes of calculating the fees payable. Get your authentic sneakers and. We may also feature your listing, or information from it, in other locations outside KLEKT UK, whether online, in print or otherwise, to promote your listing and/or KLEKT UK in general. If we discover, or have reasonable grounds to believe, that you have concluded a purchase or sale outside of KLEKT UK in breach of these Terms, we will charge you a fee equivalent to the Service Fee as if the sale had been made through KLEKT UK. 5.11. When you place an order, you will receive an automated email confirming your order. I have tried contacting KlEKT customer service to cancel my order as I made an error on my order. 13.2. Air Jordan 11s can still be really bad and its something replicators havent really worked on to get right. 5.8. The Buyer will receive an email to confirm the order and be provided with a tracking number for the shipping. Chatting to James Gooden, Lead Authenticator of KLEKT, well give you a closer look at all the skills you need to become an authenticator. 22.1. If you forget your user name and/or password, you may contact us as set out in paragraph 3.3 and 3.4 and we will email your user name and password to the email address specified in your account. 21.3. We may for example choose to highlight or promote particular listings from time to time, either on their own or together with other listings. Poor customer service. Our members save money by using these KLEKT discount codes at the checkout. Often the most overlooked detail by replicators is the box itself. However, we do not give any promises about the accuracy or completeness of that information or the accuracy of any information (including, without limitation, Registration Data provided by Registered Users). If you purchase an item on behalf of someone else, please be aware that you will still be responsible for complying with the obligations set out in these Terms, including payment obligations. If you do choose to register you will be required to show that you have read and understood the Terms by ticking a box on the registration form. KLEKT is Europe's oldest online marketplace for buying and selling authentic sneakers and streetwear. We connect Sellers with Buyers and ensure that all items are 100% authentic. 7.14. You should therefore always check before you make a purchase whether there have been any changes to the listing since you initially reviewed it. Thanks, avrei bisogno di tracciare il mio ordine aty74nrm-619059, I ordered the wrong size shoes - US6.5 instead of US9. See paragraph 11 for more details as to how the cost and payment process works. Order id: 807019. Any kind of response would be appreciated. 5.3. 7.11. 16.6. NO TRAINERS??? Firstly, well take a look at the packaging. (g) is likely to deceive any person; 16.4.8.8. Connecting buyers and sellers internationally. Listed below are our top recommendations on how to get in contact with KLEKT Sneakers & Streetwear. 6.3. These could be things like the wrong size has been sent in, the wrong product has been sent or theres a factory defect with the product itself. 9.5. Can you please help me out? Use our original sound "original sound - Klekt . You acknowledge that we may in our absolute discretion refuse to allow the item to be posted on KLEKT UK, remove the item which has been posted, freeze or close your account at any time as more fully set out in paragraphs 5.6 and 15, particularly where we are unable to verify your identity. If that redeliver is unsuccessful then the item(s) will be returned to our warehouse and you must contact us to arrange re-delivery (for which you may have to pay a reasonable additional fee) within 20 Working Days. 4.3. If you are still unable to locate the email please contact us as set out in paragraph 3.4, to check that your order has been received. As a Seller, you have an obligation to ensure that the item you list for sale on KLEKT UK is authentic and that, if it is listed as being in brand new condition, it includes all of its original packaging and labelling. COUNTERFEITS, FRAUD AND MARKET MANIPULATION. Once we have received the Service Fee from the Seller, we will send the item back to the Seller and reserve the right to suspend or close their account in accordance with paragraph 5.6. 8.5. Provided that you agree to the Terms, you are free to browse KLEKT UK without registration. 10.7. KLEKT - Buy and Sell Authentic Sneakers, Streetwear, Accessories and More BRANDS SNEAKERS KLEKT | USED STREETWEAR ACCESSORIES BLOG No Hidden Fees! 8.4. Unless you clearly state otherwise, any information contained in your listing must be factual and capable of being supported by documentation or other appropriate evidence. (i) is threatening, abusive or invade anothers privacy, causes annoyance, inconvenience or needless anxiety, is likely to harass, upset, embarrass, alarm or annoy any other person; and/or. If we are unable to resolve a dispute, we will consider alternative dispute resolution as an alternative to litigation. The Registration Data we collect includes your name, address, telephone number, email address, date of birth, and payment information such as a valid credit card or other approved payment method. 3.4. 15.9. No vuelvo a vender ms en esta plataforma. We reserve the right to open an investigation in accordance with paragraph 15 if we are unable to verify your identity. You can place an order by adding the item or items that you want to order to your basket, proceeding to checkout and then following the onscreen process. 14.3. Another part of becoming an authenticator is having an idea of how the resell industry works. They canceled the order and shoes were delivered and signed by their warehouse person. Click Settings > Security Enter your existing password. Without further delay, this is what you need to know to become an authenticator at KLEKT. 23.3. And, if you do close your account as described in this paragraph you will still be responsible to pay us for any fees incurred up to the point at which you closed your account. 8.3. Based in Cologne, Germany, Klekt today is one of the largest sneaker and streetwear marketplaces in the world, with one of the biggest audiences to match too. During the authentication process, our professional team visually inspects the item and its packaging and uses commercially reasonable efforts based on their expertise to confirm: 12.1.2 that the Seller has accurately stated whether the item is brand new or used; 12.1.3 if the item is brand new, that the item matches its description, that it includes all of the original packaging and labelling and that it does not have any wear, damage or defects; and, 12.1.4 if the item is used, that the item matches its description and the uploaded images, including that it is accompanied by any packaging or labelling indicated in the description or shown in the images and that it is in the condition stated in the item description and shown in the images (including that it does not have any wear, damage or defect which is not clearly shown in the item description and images); and. You should therefore check the user agreement section of KLEKT UK regularly, including before you list an item or make a purchase, to ensure that you are aware of and agreeable to the new Terms. If you are using KLEKT UK, the Terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law. Contact. Once received and inspection of the item is approved, we will consider refunding the Seller Price to the Buyer and will retain the Service Fee. Just Sneakers & Streetwear + Shipping. Whether or not you choose to register, your continued use of KLEKT UK constitutes your acceptance of these Terms. The average delivery time from our warehouse to you is currently 3-5 Working Days from dispatch. Discover which options are the fastest to get your customer service issues resolved.. 18.7. With fakes constantly evolving, its important that you keep your knowledge up to date. Check them out here- https:// bit.ly/3QlaPKJ. Can someone help amend my order as 156 is a lot of money for me and i cant afford to lose it. 681 Number of Organizations $1.3B Total Funding Amount 314 Number of Investors. Over the years theres been some really, really good fakes that Ive seen. You may close your account at any time by getting in contact with us and notifying us of your wish to do so. KLEKT Support ML Michelle Lampka 1 MC Feb 4, 2023 Verified Poor customer service The cost of shipping increased from 18 to 40 abd my shoes arrived past the 7-12 days deadline. 7.10. We rather buy from StockX or Goat in US because with tax, this app has no advantage over StockX or Goat. 25. The cost of shipping from the Seller to our warehouse and from our warehouse to the Buyer will be payable by the Buyer and is included in the Service Fee. 06.03.23. 15.2.7. provide the counterfeit items to law enforcement or destroy the counterfeit items. Our rights described in this paragraph 20 are in addition to and do not limit any other rights we may have in law if you breach this agreement. You are responsible for any actions taken by a person who logs into the site using your user name and password. Our privacy notice the Privacy Notice , FAQs the 'FAQs', and all policies and requirements posted on our Website, may refer to the terms referenced and amended from time to time in these Terms. It is a requirement of these Terms that this paragraph 16 is strictly complied with. 7.6. KLEKT UK will charge 5 for the Shipping of the item to our Authentication hub which will be accounted for in the final price. To amend your listing, you must do so by contacting us as set out in paragraph 3.4, state the listing you would like to amend and the changes you would like made. This does not in any way affect your right to cancel your account with us in accordance with your legal rights and you may, at any time cancel this and close your user account on notice to us. The KLEKT platform is a place for sneaker merchants to trade their most sought after sneaker and streetwear items. You should therefore avoid using any technical or specialist terms in your listing (unless you explain what they mean) or assume any particular knowledge. However, the way that these images will display on your screen will depend on the display settings of your device and therefore colours and other aspects of the items may look slightly different in real life to the way they look on screen. However, it may be necessary in some cases to apply a different rule to a particular aspect of using KLEKT UK to the general rule described in these Terms. (e) promotes sexually explicit material, violence, any illegal activity or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; 16.4.8.6. Cyber Monday Grail Raffle. 15.7.6. temporarily or permanently suspend the users account. If the item does not pass our authentication process, we will directly refund your full payment via PayPal (this may take up to 3 Working Days). Benefits of the KLEKT affiliate programme. You must ensure that you have the copyright and all other rights in any content that you include in your listing, including any photographs and you will reimburse us if we suffer any claims as a result of your submission of any content in contravention of this paragraph 8.11. We may share your information with law enforcement and other third parties as part of an investigation related to any alleged violation to law or these Terms and we may respond to all inquiries initiated by law enforcement or other governmental agencies. 16.4.8. to send, knowingly receive, upload, download, use or re-use any material which: 16.4.8.2. I ordered shoes about a month ago and is still in the authentication process. I'm in the US and know nothing about this company! If the item is used, you must provide complete and accurate information about the condition of the item, including any wear, damage or defects and upload images according to the designated template. Where we take an action as described in paragraph 20.1 we will use our reasonable efforts to avoid or reduce impact on other users. 26. We are not responsible for any of the following losses that we may cause to you (even if as a result of our breach of these Terms, negligence or other wrongful act or omission): indirect, special or consequential losses, loss of anticipated savings, or loss of data. We aim to ship all orders within 1 Working Day from the date the authentication process is complete. Once you have confirmed your listing and the item is live on KLEKT UK, this represents an offer by you to sell the item to any person who agrees through KLEKT UK to purchase the item at the Purchase Price, and the item will be listed for sale on KLEKT UK.
